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Essential Guide to Conducting Background Checks

Conducting background checks is an essential part of the hiring process for employers. It allows them to verify the identity and background of job applicants to ensure the safety and integrity of their workplace. Background checks provide an opportunity to check and confirm the validity of an individual's criminal record, education, employment history, and other activities from their past. This step in the recruitment process is one of the most important, especially for jobs that involve working with vulnerable populations such as children, the elderly, or handling money. It is crucial for a potential employer to conduct thorough background checks to ensure the safety and well-being of their clients.


When engaging recruitment agency, employers are usually left with the responsibility to conduct their own checks however agencies usually provide at least written reference obtained by the candidate or contacts for the referees. It's not common for the agency to conduct all on behalf of the Client.


This is where Tailored Staff differs from the other private staff recruitment agencies. Our background checks team go the extra mile and verify all on no extra cost on behalf of the client. The client is of course encouraged to check all obtained to make sure they are satisfied with the results, however we communicate that clearly and navigate the entire process for the client's peace in mind.


This comprehensive guide aims to provide valuable insights into conducting background checks, including the different types of checks available, the key components of a comprehensive background check, and the process involved in conducting background checks.

By following this guide, employers can make informed hiring decisions and ensure the safety and security of their employees and workplace.



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Understanding the Basics of Background Checks


Background checks are a process that individuals or companies use to verify the identity and background of an individual. These checks involve checking and confirming the validity of an individual's criminal history, education, employment history, and other activities from their past. Background checks can be conducted when someone applies for a job or at any time the employer deems necessary. They are essential for ensuring the safety and integrity of the workplace.



The Importance of Thorough Background Screening

Thorough background screening is crucial for employers to make informed hiring decisions and ensure the safety and integrity of their workplace. By conducting comprehensive background checks, employers can verify an individual's identity, employment history, and criminal record, among other things. This screening process helps identify potential risks and ensures that candidates are suitable for the position they are being considered for. Thorough background screening, also known as vetting, plays a crucial role in mitigating legal liabilities for employers and preventing adverse actions within their workforce. By effectively vetting candidates, employers can create a safe and secure working environment for their employees and protect their organization / private household from potential risks.


Different Types of Background Checks Explained

There are various types of background checks available, each serving a specific purpose in the hiring process.


ID verification comes should come first. You can ask for a copy of ID (passport, ID or a Driving licence).


Criminal background checks, also known as DBS checks, involve checking an individual's criminal record for any past convictions or criminal activities.

Employers can check the criminal record of someone applying for a role. This is known as getting a Disclosure and Barring Service ( DBS ) check but also can request a copy of recent DBS from the candidate.


Obtaining references from past employments

Employers can choose the appropriate type of background check based on the nature of the position

and the industry they operate in.


There are many other checks which are not usually conducted within the private household settings. This includes:


  • Drug screening

  • Credit background check

  • Social media behavior check

  • Driving record

  • Global sanctions check

  • Bankruptcy check

  • Financial regulations check

  • Psychometric tests

  • International background check

  • Gamer profile check


More info can be found here.



Key Components of a Comprehensive Background Check


In the world of private staffing a comprehensive background check consists of several key components that provide a holistic view of an individual's background.

There are various types of background checks available, each serving a specific purpose in the hiring process.


These components include ID check, a criminal record searches (known as DBS), employment background check (References) and education background (Certificates). These three factors are the most common to thoroughly check prior offering an employment to the candidate and is usually conducted as the last stage of the interviewing process.



house keys


Verifying Professional References: Beyond the Written Letter

lady on the phone

Reference check is an important part of a comprehensive background check. It goes beyond simply checking the written reference letters provided by job applicants. Employers should reach out to the provided references through phone or email to verify their authenticity and gather additional information about the applicant. This real-time verification helps employers gain a better understanding of the applicant's skills, work ethic, and professional relationships. It also provides an opportunity to ask specific questions related to the job requirements and assess the applicant's suitability for the position. Verifying professional references ensures that employers make informed hiring decisions based on a true picture of the applicant's work history.

Verification of work history ensures that an individual's claims about their previous work experience are accurate and truthful. These key components together help employers make informed hiring decisions and ensure the integrity of their workforce.



DBS Checks: A Critical Step for Safety and Compliance

The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions each year by processing and issuing DBS checks for England, Wales, the Channel Islands and the Isle of Man. DBS also maintains the Adults’ and Children’s Barred Lists, and makes considered decisions as to whether an individual should be included on one or both of these lists and barred from engaging in regulated activity. The Standard Criminal Record Check, also known as the Standard DBS Check, is a critical step in this process as it discloses details of relevant spent convictions and all unspent convictions, cautions, reprimands, and warnings on the Police National Computer (PNC).


There are four types of DBS check, and each type results in a DBS certificate being issued to an individual. Employers can then ask to see the certificate to ensure that they are recruiting suitable people into their organisation.


The four levels of DBS check are:

  • Basic DBS check

  • Standard DBS check

  • Enhanced DBS check

  • Enhanced with Barred List(s) DBS check


The information contained on each type of check is different.

For more information, please visit this link.



The Role of DBS Checks in Household Staffing


DBS checks play a critical role in household staffing, particularly for positions that involve working with vulnerable individuals, such as children or the elderly. DBS checks, along with the Continual Screening service, provide constantly updated information about an individual's criminal record, including any cautions, warnings, reprimands, or convictions they may have. This information helps ensure the safety and well-being of vulnerable individuals in a household setting. By conducting DBS checks and utilizing the DBS Update Service for household staff, employers can create a safe environment and instill confidence in their clients. It is important for employers to understand the requirements and regulations related to DBS checks and the Continual Screening service in household staffing to comply with legal obligations and protect the individuals they serve.


Applying for DBS Checks: A Guide for Applicants

Candidates who are required to undergo DBS checks as part of the hiring process should be aware of the application process and their rights. Applying for DBS checks involves completing the necessary application forms, providing required identification documents, and paying the applicable fees. Candidates should ensure that they accurately complete the application forms and provide all necessary supporting documents. It is important to understand the different levels of disclosure and the potential impact of a DBS check on employment prospects. Candidates should also familiarize themselves with the Rehabilitation of Offenders Act and understand their rights regarding the disclosure of spent and unspent convictions. By following the application process and understanding their rights, candidates can navigate the DBS check process more effectively.


What a DBS Check Reveals About a Candidate

A DBS check provides information about an individual's criminal record, including any cautions, warnings, reprimands, or convictions they may have. The level of disclosure in a DBS check depends on the type of check requested and the nature of the position. There are four types of DBS:


  • Basic DBS check

  • Standard DBS check

  • Enhanced DBS check

  • Enhanced with Barred List(s) DBS check


Basic DBS check

Basic DBS check is for any purpose, including employment. The certificate will contain details of convictions and conditional cautions that are considered to be unspent under the terms of the Rehabilitation of Offenders Act (ROA) 1974.

An individual can apply for a Basic check directly to DBS through the official online application route, or an employer can apply for a basic check on an individual’s behalf, through a Responsible Organisation, if they have consent.


Standard DBS check

A Standard DBS check is suitable for certain roles, such as a security guard. The certificate will contain details of both spent and unspent convictions, cautions, reprimands and warnings that are held on the Police National Computer, which are not subject to filtering.

An individual cannot apply for a standard check by themselves. There must be a recruiting organisation who needs the applicant to get the check. This is then sent to DBS through a 

Registered Body. The service is free for volunteers.


Enhanced DBS check

An Enhanced DBS check is suitable for people working with children or adults in certain circumstances such as those in receipt of healthcare or personal care. An Enhanced DBS check is also suitable for a small number of other roles such as taxi licence applications or people working in the Gambling Commission, as long as they meet the eligibility criteria.

The certificate will contain the same details as a standard certificate and, if the role is eligible, an employer can request that one or both of the DBS Barred Lists are checked.

The certificate may also contain non-conviction information supplied by relevant police forces, if it is deemed relevant and ought to be contained in the certificate.

An individual cannot apply for an Enhanced DBS check by themselves. There must be a recruiting organisation who needs the applicant to get the check. This is then sent to DBS through a 

The service is free for volunteers.


Enhanced with Barred Lists DBS check

An Enhanced with Barred Lists DBS check is also suitable for people working with children or adults in certain circumstances such as those in receipt of healthcare or personal care.

An Enhanced with Barred Lists certificate will contain the same information as an Enhanced DBS certificate, but will also include a check of one or both Barred Lists.





The Process of Conducting Background Checks


The process of conducting background checks involves several steps to ensure accuracy and compliance with data protection laws. It begins with obtaining the applicant's consent to conduct a background check. Employers must follow the data protection principles outlined in the Data Protection Act to handle personal information responsibly. The step-by-step process includes gathering relevant information, conducting the necessary checks, and documenting the findings. It is essential for employers to handle confidential information securely and protect the applicant's privacy throughout the process.


Consent and Protect Privacy

Obtaining consent from job applicants is a crucial step in conducting background checks. Employers must clearly explain the purpose and scope of the checks to applicants and obtain their written consent. This ensures that applicants are aware of the background screening process and the information that will be collected and verified. Employers must also follow data protection laws, such as the Data Protection Act, to protect the privacy of applicants' personal information. This includes securely storing and handling confidential information and ensuring that it is only accessed by authorized personnel. By obtaining consent and protecting privacy, employers can conduct background checks in a legal and ethical manner.


Step-by-Step Guide to Conducting Background Checks

Conducting background checks involves a step-by-step process to ensure accuracy and compliance with data protection laws. The process begins with obtaining consent from the job applicant to conduct a background check, which is crucial to avoid potential legal issues. Employers should then gather the necessary information, such as employment history, educational qualifications, and personal references. This information is then verified through comprehensive database searches and direct contact with the provided references. The findings of the background check should be documented and reviewed to make informed hiring decisions. It is important for employers to handle confidential information securely and follow data protection laws throughout the process.



Evaluating Reference Contacts


Evaluating reference contacts is a crucial part of conducting a comprehensive background check. It involves reaching out to the provided references to verify the information provided by the job applicant and gather additional insights about their skills and work ethic. Employers should go beyond written reference letters and engage in real-time conversations with the references. By evaluating reference contacts, employers can gain a more accurate and comprehensive understanding of the applicant's qualifications and suitability for the position. It also helps assess the applicant's ability to work effectively in a professional setting and build positive relationships.


Why Email and Phone Verification Matter

Email and phone verification are essential in the process of evaluating reference contacts. They provide an opportunity for employers to directly communicate with the references and gather additional information about the job applicant. Email verification allows employers to document the conversation and have a written record of the reference's feedback. Phone verification provides real-time insights into the reference's perception of the applicant and their working relationship. Both email and phone verification contribute to obtaining a more accurate and reliable assessment of the applicant's qualifications and suitability for the position. Employers should prioritize email and phone verification to ensure a thorough evaluation of reference contacts.


Identifying Red Flags

red flag

During the process of conducting reference checks, it is important for employers to be aware of potential red flags that may arise. Red flags can indicate potential concerns or issues with the job applicant. Some common red flags to watch out for include inconsistent information provided by the applicant and the reference, negative feedback about the applicant's performance or work ethic, and references who seem unfamiliar with the applicant's qualifications or experience. Identifying these red flags during reference checks can help employers make informed hiring decisions and avoid potential issues in the future. It is important for employers to exercise due diligence in evaluating reference checks and thoroughly investigate any red flags that may arise.



Verifying Educational Claims


Verifying educational claims is a crucial part of conducting a comprehensive background check. It involves confirming the educational qualifications and certifications claimed by the job applicant. Employers should request copies of relevant certificates or degrees and contact the educational institutions to verify the authenticity of the claims. This verification helps ensure that the applicant's educational background aligns with the requirements of the position. It also helps employers make informed hiring decisions based on accurate and reliable information. Verifying educational claims is an important step in conducting background checks and ensuring the integrity of the hiring process.


The Importance of Certificates in Background Checks

Certificates play a significant role in background checks as they validate an individual's educational qualifications and certifications. Employers rely on certificates to ensure that job applicants possess the necessary skills and knowledge required for the position. Certificates provide evidence of academic achievements, specialized training, and professional development. They are essential for verifying educational claims and assessing an individual's suitability for a job. Background checks that include certificate verification help employers make informed hiring decisions and protect the integrity of their workforce. Employers should request copies of relevant certificates and verify them with the issuing institutions to ensure accuracy and reliability.


How to Authenticate Academic Credentials

Authenticating academic credentials involves verifying the legitimacy and accuracy of the certificates and degrees claimed by job applicants. Employers may be satisfied by the certificates provided or may opt out to authenticate academic credentials by contacting the educational institutions directly and requesting verification of the applicant's qualifications. This may involve verifying the institution's accreditation, cross-checking the applicant's information with official records, and confirming the authenticity of the provided documents.




Conducting background checks is crucial for making informed decisions in various aspects of life, from hiring employees to ensuring safety. Understanding the different types of checks and following a comprehensive process can help you gather accurate information. Verifying references, obtaining consent, and evaluating educational claims are key steps. Remember, thorough background screening plays a vital role in maintaining safety and compliance. By following the right procedures and being diligent in your evaluations, you can make well-informed decisions that positively impact your personal and professional environments.



Frequently Asked Questions


What Should I Do If a Reference Seems Suspicious?

If a reference seems suspicious or raises concerns, it is important to exercise due diligence and investigate further. Contact the reference directly to clarify any discrepancies or seek additional information. Consider conducting additional checks or reaching out to other references to gather more insights before making a hiring decision.


Can I Conduct Background Checks Without Consent?

Conducting background checks without consent is generally not recommended and may have legal implications. It is important to obtain the applicant's consent before conducting background checks and to follow data protection laws and regulations. Employers should prioritize respecting an individual's privacy and ensure compliance with relevant legislation.


What information can be obtained through a background check?

Background checks can provide information such as an individual's criminal record, employment history, educational qualifications, credit history, and other relevant details. The specific information obtained may vary depending on the type of background check conducted and the nature of the position.


Are there different types of background checks available for different purposes?

Yes, there are different types of background checks available for different purposes. The type of background check required may vary depending on the industry, position, and specific requirements of the employer. Some common types of background checks include criminal background checks, credit checks, and DBS checks.

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